Praca: Logistics Customer Service Expert with English

Logistics Customer Service Expert with English

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Inviting applications for the role of Logistics Customer Service Expert - Senior Process Associate with English!



  • Performing operational tasks within Logistic area
  • Resolution of tasks accurately and efficiently to achieve the fixed service level target
  • Ensure Logistic processes compliance with related financial controls as well as efficient cooperation with warehousing, distribution and transportation
  • Coordinating all required continuous improvement actions
  • Managing transport order of both inbound and primary transport (Auto-tendered and Perfect orders ) basis request from Sourcing units and co-packers.
  • Participate in weekly and monthly performance meetings with Sourcing Units along with 1st Line org . ( suppliers, producers, etc
  • Providing training to supplier on IT Tools and procedures (DDP Suppliers on dock booking)
  • Data gathering and preparation for Annual carrier tendering (Eiger) and Annual bulk tendering (Olive).


  • Fluency in spoken and written English min C1
  • University degree (minimum Bachelor) / logistics can be an advantage
  • Customer Service related experience
  • Both strong analytical and as well as communication skills
  • Upbeat, proactive with ability to work both independently and as part of a team
  • Customer service mindset
  • Energetic and pressure resistance personality


  • Attractive salary.
  • Stable job offer - employment contract.
  • Genpact supports professional trainings and great career development opportunities Possibly of development.
  • Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy).
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